Poste Italiane

Poste Italiane
Case Study Description:

In 2017, Antonio Citterio Patricia Viel (ACPV) completed a 400-square-meter retail concept for Poste Italiane in Milan, the first built example of a new branch design intended for rollout across the company's Italian locations. Conceived as a post office of the future, the space balances technological innovation with a welcoming, highly organized layout built around comfort, security, and ease of use.

Digital screens embedded in the windows extend service access beyond opening hours, while digitally printed stoneware surfaces, strategic color, and Italian architectural references, including circular motifs, arches, and polychrome marble flooring inspired by historic churches, ground the design in local heritage. ACPV modeled the branch in Revit and rendered it in real time with Enscape, producing photorealistic visualizations that closely matched the completed build.

Key Facts

View key facts for "Poste Italiane".

Business Impact

  • Real-time photorealistic renders
  • Faster client design approval
  • Renders matched final build

Location

Completion Year

Tools Used in the Case Study

Discover which tools and technologies were used for "Poste Italiane".

Enscape

Enscape is a real-time rendering and visualization plugin that helps architects and designers create photorealistic images, animations, and immersive experiences directly from their CAD and BIM software. Compatible with applications like SketchUp, Revit, Rhino, and Archicad, Enscape streamlines design reviews with instant rendering and virtual reality support. Whether you’re comparing Enscape pricing, exploring its features, testing the free trial, or evaluating the best Enscape alternatives, this guide covers everything you need to know.

Enscape

Revit

Autodesk Revit is a Building Information Modeling (BIM) software platform used by architects, engineers, contractors, and AEC teams to design, document, coordinate, and deliver building projects. Unlike traditional CAD software, Revit connects 3D building elements with plans, sections, elevations, schedules, quantities, and project data in one coordinated model. Its key features include parametric modeling, multidisciplinary collaboration, construction documentation, worksharing, visualization, and model-based scheduling. Explore Revit pricing, free trial options, major features, use cases, pros and cons, system compatibility, and the best Revit alternatives to determine whether it is the right BIM software for your workflow.

Revit

User Experience

View user experience for "Poste Italiane".

Why this tool/tech was selected

ACPV selected Enscape, paired with its Revit model, to give both the design team and Poste Italiane's stakeholders a photorealistic, real-time view of the retail branch concept well before construction began. Because the tool renders directly from the working BIM model rather than requiring a separate visualization pass, the firm could iterate on materials, lighting, and finishes such as the digitally printed stoneware and polychrome marble flooring, and see the results immediately rather than waiting on traditional renders.

That real-time feedback loop let ACPV present a confident, near-final picture of the post office of the future concept, and the completed Milan branch ended up matching those visualizations closely, validating the workflow ahead of a wider rollout across Poste Italiane's network of Italian locations.

Challenges the Client Faced before

ACPV faced a demanding brief: design a 400-square-meter retail branch for Poste Italiane in Milan that would serve as the prototype for a much larger rollout across the company's Italian locations, meaning every material and layout decision had to be resolved with confidence before construction began.

The concept combined several distinct design elements, including window-embedded digital screens, digitally printed stoneware surfaces, circular and arched motifs, and polychrome marble flooring referencing historic Italian churches, that needed to read as a coherent, welcoming "post office of the future" rather than a collection of disconnected features. 

Getting client buy-in on this mix of technology and heritage-inspired materials required visuals detailed and accurate enough to represent how finishes, lighting, and digital elements would actually look and function together in the finished branch, and to do so quickly enough to keep the project moving toward a design meant to be replicated many times over.

The previous method used

Before pairing Revit with Enscape's real-time rendering, ACPV and other firms typically relied on offline rendering software or hand-produced illustrations to visualize a retail concept like the Poste Italiane branch for client review.

Producing a single high-quality rendered image could take hours per iteration, since each material, lighting, or layout change had to be manually re-rendered outside the working BIM model rather than viewed instantly alongside it. That lag between design changes and visual feedback made it harder to test finishes such as stoneware surfaces, marble flooring patterns, or window screen placement quickly, and slowed down the back-and-forth needed to finalize a branch concept meant to be replicated across many Poste Italiane locations.

Time / Money saved & the Business Impact.

Modeling the Poste Italiane branch in Revit and rendering it in real time with Enscape let ACPV show the client photorealistic views of the completed space early in the design process, rather than waiting for slow, offline-rendered images to catch up with each round of changes. Because material, lighting, and layout adjustments appeared instantly in the render alongside the working model, the team could test and refine choices such as the digitally printed stoneware, the marble flooring pattern, and the placement of window-embedded digital screens far more quickly than a traditional rendering workflow would allow, and get client sign-off on each decision with confidence rather than guesswork.

That speed mattered because this branch was a prototype meant to be rolled out across many Poste Italiane locations, so a faster, more reliable approval cycle here had an outsized effect on how quickly the broader concept could move forward. The clearest measure of the payoff is that the completed branch closely matched ACPV's Enscape visualizations, meaning the client was approving an accurate preview of the real result rather than an idealized one, which reduced the risk of costly late-stage changes once construction was underway.

Customer Quote

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