Segarra Engineering

Segarra Engineering
Case Study Description:

Segarra Engineering, a geotechnical engineering firm based in Carolina, Puerto Rico, had outgrown the spreadsheets and manual databases it relied on since launching less than five years earlier. President Ruben Segarra was personally handling all data management and report generation, a workload that consumed roughly three hours of his day and left customers facing delays.

A referral from a friend and former Omnant employee led Ruben to evaluate the platform against other options on the market. Where competing tools handled only pieces of the workflow, Omnant combined customer management and business management in one system built for how testing firms actually operate, the deciding factor in Segarra's choice.

Implementation took about two months, a timeline Ruben attributes to the adjustment of letting go of familiar spreadsheets more than any technical hurdle. Since the transition, technicians enter data directly instead of routing everything through Ruben, and customers retrieve their own reports through a self-service portal.

The results: an estimated $7,000 in monthly savings and three hours of daily time recovered. Ruben now counts Omnant as central to Segarra Engineering's continued growth and its push toward AASHTO accreditation.

Key Facts

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Business Impact

  • $7,000 in monthly savings
  • 3 hours saved daily on reports
  • Live and running in just 2 months

Location

Completion Year

Tools Used in the Case Study

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Omnant

Omnant is construction materials testing (CMT) software built for CMT and geotechnical engineering firms. The platform connects field inspections, lab testing, certification tracking, and project management in a single system, replacing the paper forms and disconnected spreadsheets that have traditionally slowed testing operations down. Built by a team with direct testing-lab experience, Omnant helps labs meet accreditation requirements while cutting manual, duplicate work.

Omnant

User Experience

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Why this tool/tech was selected

Ruben Segarra's decision came down to completeness. Segarra Engineering had outgrown its spreadsheets and outdated databases, and Ruben was personally absorbing the strain, spending roughly three hours a day on report generation that pulled him away from supervision and business development.

The initial lead came through a personal connection: a friend and former Omnant employee recommended the platform from firsthand experience. That referral carried weight, but Ruben still evaluated other options before committing. Most competing tools addressed only one piece of the operation, customer-facing reporting or internal business management, rarely both. Omnant stood out because it combined both in a single system built around how a testing firm actually operates, rather than requiring Segarra to stitch together multiple tools.

Challenges the Client Faced before

  • Outdated, hard-to-manage systems — Ruben Segarra described the firm's spreadsheets and databases as "very common but outdated," with data that was difficult to update and keep current.
  • All data management funneled through one person — Ruben personally handled every report, spending roughly three hours a day on tasks that should have taken minutes.
  • Lost time for higher-level work — that daily burden left little room for supervision or business development, the work that actually grows a young firm.
  • Delayed customer reporting — customers experienced delays receiving their reports as a direct result of the manual process.
  • Data security risk — the reliance on spreadsheets and manual handling created unnecessary security exposure for sensitive testing data.
  • A scalability ceiling — as a growing company, Segarra Engineering had reached a point where its systems could no longer keep pace, making the old approach unsustainable.

The previous method used

Before Omnant, Segarra Engineering relied on spreadsheets and outdated databases to manage its testing and reporting operations. Ruben Segarra described the systems as "very common but outdated," with databases that were difficult to update and keep current as the firm grew. All data management and report generation ran through Ruben personally, a manual process that consumed roughly three hours of his day and left him with little time for higher-level supervision or business development.

The setup also created downstream problems for customers, who experienced delays receiving their reports, and for the firm's data security, since manual processes introduced risks that a more structured system wouldn't have. By the time Segarra Engineering evaluated new options, this way of working had become unsustainable for a company continuing to grow.

Time / Money saved & the Business Impact.

Adopting Omnant delivered concrete results: an estimated $7,000 in monthly savings and roughly three hours of Ruben Segarra's day recovered from manual report generation, time now spent on supervision and business development instead.

The impact extended beyond Ruben's own schedule. Data management that once ran entirely through him is now distributed across technicians, creating a more scalable operation. Customers also benefited, retrieving their own reports through a self-service portal instead of calling the office, an improvement Segarra now considers a competitive advantage.

Omnant's continuous ASTM conformance updates removed a standing worry about outdated databases, and Ruben credits the platform as central to Segarra Engineering's push toward AASHTO accreditation. That combination of cost savings, recovered time, and stronger positioning for future accreditation is why Ruben has become an active advocate for Omnant in Puerto Rico's engineering community.

Customer Quote

"Time management has completely transformed for me. I was wasting hours doing reports myself. Now I'm able to involve my technicians in the data management that I was doing all alone, and I can focus on acting more as a supervisor." - Ruben Segarra President, Segarra Engineering