Bucknell University’s new academic wing
Mortenson's Virtual Insights team built a full scale interactive VR model of Bucknell University's new academic wing, where a corridor and column problem invisible in drawings was caught early and saved over 500,000 dollars.
Project Overview
Bucknell University's new academic wing is one of the building-design reviews carried out by Mortenson's Virtual Insights team, and it is documented in Unity's published case study on Mortenson. The team built an interactive, walkable virtual reality model of the wing's main lobby and exterior, constructed exactly to the design specification, so that the university could experience the building at full scale before construction began.
What the VR Model Was Used For
The experience served two distinct audiences. Internally it was a design review instrument: administrators, faculty and the project team could enter the same virtual space together and discuss room dimensions, sightlines, aesthetics, functional systems and workflow. Externally it was a fundraising and recruitment asset, used to show the scheme to prospective donors and to students, which is a normal second life for university visualization work and one that ordinary construction documents cannot serve.
The Column in the Corridor
The most instructive outcome on this project was a spatial problem that drawings had not surfaced. The virtual model was built precisely to specification, but once the client was immersed in it at full scale they realised that a new corridor felt too narrow because of where a column had been placed. Dimensionally the corridor was correct; experientially it was not. Identifying that before construction saved Bucknell more than 500,000 US dollars against the cost of resolving it on site.
Why It Matters
This is the clearest possible argument for immersive review as a distinct activity from rendering. A rendering answers the question of how a space looks. Walking through a space at one-to-one scale answers whether it works. Ken Ogawa, Bucknell's Associate Vice President for Facilities and Sustainability, summarised the return by saying the exercise had already "paid for this effort at least 10x".
Source: Unity, How Mortenson lowered construction costs by using VR. Project video: Unity on YouTube.
Key Facts
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Business Impact
- Over $500,000 saved on one fix
- VR design review before construction
- Owner-reported 10x return
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Tools Used in the Case Study
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User Experience
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Why this tool/tech was selected
Why a Real-Time 3D Engine for Design Review
Mortenson is a United States top-20 builder, developer and provider of energy and engineering services, with offices across the country. Several years before this project the firm created a dedicated Virtual Insights team, a small group of four based in Seattle and Minneapolis, to bring interactive visualization into its design and customer experience offering. The team now delivers around twenty real-time 3D projects a year.
One model, every headset
The decisive practical advantage of building review experiences on a real-time 3D engine is output flexibility. Mortenson's work is delivered to HTC Vive, Oculus Rift, Oculus Go and HoloLens as well as to 360 video, covering more than twenty-five devices and platforms in total. A university client with no VR hardware can be sent a 360 video; a project team in the room can put on a headset. The same source model serves both, and the team does not have to learn a new pipeline for each target.
Multi-user review at full scale
The experiences are networked, so several stakeholders occupy the virtual building simultaneously rather than taking turns. Mortenson's Will Adams has described the effect directly: having everyone in VR at the same time speeds up decision-making and removes ambiguity about what a space will look and feel like. On a university project, where the decision-makers include facilities staff, faculty, senior administration and sometimes donors, that shared presence is worth more than image quality.
A note on the tool listing
aec+tech lists Unity Reflect against this case study. Unity's published account of the Bucknell work describes experiences built by the Virtual Insights team on the Unity engine; Unity Reflect is Unity's dedicated BIM-to-real-time product for AEC. Readers researching a specific Reflect deployment should treat the tool tag as an association with the Unity real-time platform rather than as a documented Reflect workflow.
Challenges the Client Faced before
Dimensional correctness is not the same as spatial quality
The academic wing was designed and modelled correctly, yet a corridor still read as too tight once a column was in place. This is the central challenge that traditional documentation cannot address: plans and sections confirm that a space meets its dimensional criteria but say almost nothing about how it will be experienced by someone walking through it.
Late discovery is expensive
On a construction project the cost of a change rises steeply with time. A column position that could be adjusted cheaply in design becomes a structural problem once foundations and framing are in. Any method that moves discovery earlier is worth real money, and the earlier it moves, the more it is worth.
Non-technical decision-makers
University projects are approved by administrators, faculty committees and trustees rather than by designers. Asking that group to sign off a building from a drawing set puts the risk of misunderstanding entirely on the client, and it is usually the client who pays for the resulting change.
Fundraising and recruitment need the building to exist early
Donors and prospective students respond to buildings, not to documents. The university needed a way to show a compelling version of the wing years before it opened.
The previous method used
The established way to test a space before building it is the physical mockup: a full-size partial construction of a corridor, room or facade assembly, put up so that the client can stand in it. Mockups work, and for some assemblies they are still irreplaceable, but they are expensive, they take weeks to build, they usually appear too late in the programme to allow a fundamental change, and typically only one or two versions ever get built.
Everything else was decided from drawings and static renderings. Both represent dimensions accurately and both are poor at conveying how a dimension feels. The Bucknell corridor is a precise example: no drawing was wrong, and the problem was still real.
Mortenson's Virtual Insights team was created specifically to close that gap, delivering the experiential test that a mockup provides without the cost, the lead time or the one-shot limitation.
Time / Money saved & the Business Impact.
More than 500,000 dollars avoided on a single issue
The headline outcome on this project is specific and published: identifying the column and corridor problem inside the virtual model, before construction, saved Bucknell University more than 500,000 US dollars compared with resolving it on site. That figure comes from Unity's case study on Mortenson rather than from an estimate.
A stated return of at least ten to one
Ken Ogawa, Bucknell's Associate Vice President for Facilities and Sustainability, assessed the programme in terms of return rather than of a single fix, stating that finding and avoiding issues had already "paid for this effort at least 10x". For a client evaluating whether immersive review earns its keep, an owner-side multiple like that is more useful than a software feature list.
Faster decisions, fewer review cycles
Because the experiences are networked and at scale, stakeholders reach agreement inside one session instead of across successive rounds of drawing markups. Mortenson reports that this both speeds iteration and removes ambiguity about what a space will feel like, which shortens the design review programme itself.
Value beyond the construction budget
The same asset was used to present the wing to donors and prospective students. In higher education, visualization that supports a fundraising campaign or a recruitment cycle produces a return on a completely different ledger from the construction contingency, and it costs nothing extra to produce once the model exists.
Wider pattern across Mortenson's portfolio
Comparable published outcomes from the same team include an estimated 45,000 dollars saved on a physical mockup on the Stonebridge Marriott project and 375,000 dollars saved on locker assemblies at Kansas State University, which suggests the Bucknell result is characteristic rather than exceptional.
Customer Quote
Ken Ogawa, Associate VP for Facilities and Sustainability, Bucknell University: finding and avoiding issues has paid for this effort at least 10x already.
Original Case Study
Additional Information
About Mortenson's Virtual Insights team
Mortenson is a privately held, United States based top-20 builder, developer and provider of energy and engineering services, with expertise spanning commercial building, sports facilities, healthcare, renewable energy, virtual design and construction, and construction safety. Its Virtual Insights team, four people working from Seattle and Minneapolis, was founded by emerging technologies developers including Will Adams and Marc Kinsman and produces roughly twenty real-time 3D projects a year for clients including Stonebridge Marriott Hotels, Bucknell University, Pennsylvania State University, Kaiser Permanente and the University of Washington Medical Center.
Delivery platforms
HTC Vive, Oculus Rift, Oculus Go, HoloLens and 360 video, with output supported to more than twenty-five devices and platforms.
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