SAP ERP & zipBoard Integration Success Story (Engineering Office)

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SAP ERP & zipBoard Integration Success Story (Engineering Office)

Case Study Description: The Engineering Office (EO) provides architectural, engineering, and design services for large commercial projects in Dubai. EO manages approximately 60 construction projects of varying sizes simultaneously. As part of their core capability, EO’s in-house team and external consultants (if required) review construction-related technical submittals to ensure the design standards. On a yearly average, they handle 11,000 documents. EO embraced innovation and digital collaboration by integrating zipBoard into their DMS and SAP ERP system. This integration improved their document management, resulting in remarkable improvements. zipBoard is a cloud-based document review and collaboration platform that enables teams to markup, annotate, and discuss documents in real-time.

Key Facts

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Business Impact
  • Client Name

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    Tools Used in the Case Study

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    zipBoard

    zipBoard is a cloud-based document management and collaboration software that allows your entire team to collaborate on designs and construction drawings in a central hub. No need to buy licenses for each user. Seamlessly integrate it with your existing workflow, track tasks easily, access project reports, and finish projects faster.

    zipBoard

    User Experience

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    Why this tool/tech was selected

    EO's existing document-handling process posed several challenges: - Circulation of physical copies. - Lengthy communication cycles, hampering document review. - Human-intensive processes with no real-time reporting. - Difficulty in tracking revisions and change logs. - Potential delays in reviewing documents within fixed SLAs

    Challenges the Client Faced before

    - EO's efficiency in managing technical submittals skyrocketed, witnessing an impressive 80% increase. - Document review and processing time was reduced from an average of 5 days to just 1 day, showcasing the transformative impact of the integrated system. - EO seamlessly handled the influx of 11,000 documents annually without previous bottlenecks and delays.

    The previous method used

    Manual document management and collaboration

    Time / Money saved & the Business Impact.

    - EO consistently met or surpassed Service Level Agreements (SLAs) for document reviews. - Compliance rates soared from 60% pre-integration to an impressive 95%, reducing the risk of project delays and penalties. - EO experienced improved real-time tracking and automated reporting. - The ability to generate project status reports in minutes highlighted the profound impact of integration on reporting efficiency and decision-making. - EO achieved substantial cost savings and contributed to environmental sustainability by reducing paper usage by 80%. - This reduction not only led to 75% cost savings but also aligned with eco-friendly practices, demonstrating EO's commitment to sustainability.

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    Original Case Study

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