HCP

• 100% checklists filled on-site
• 50% less time on reporting
• 40% increase in work efficiency

HCP Project Management chose digiQC to modernize quality control on the Pallav-Pragatinagar flyover after years of relying on paper-based inspection checklists that were often filled out away from the actual worksite. Engineers frequently completed forms from memory later in the day, which left gaps in the record and made it hard to catch issues while they could still be corrected on-site.

digiQC's mobile app let site teams complete geo-located checklists in real time, walk through mandatory sequential checkpoints, and upload photos and drawings directly from the field. Senior engineers and project managers could then review submissions through a web portal without waiting for paperwork to reach the office, giving HCP consistent, verifiable records across its Ahmedabad site and other projects nationwide.

HCP's engineering teams on the Pallav-Pragatinagar flyover faced several recurring gaps with their paper-based inspection process. Checklists were frequently filled out off-site rather than during the actual inspection, which meant records didn't always capture real conditions on the ground, and physical drawings weren't consistently available to engineers walking the site.

These gaps made it difficult to maintain a complete audit trail across a large, multi-stage infrastructure project. Reporting minor construction issues to municipal authorities relied on manual, informal communication rather than a structured workflow, and there was no easy way for senior reviewers to monitor checklist completion across the site without waiting for paperwork to be compiled and shared after the fact.

Before adopting digiQC, HCP's site teams tracked quality checks using printed paper checklists that engineers filled out by hand. Checklists were often completed away from the actual work location, sometimes from memory at the end of the day, which meant inspection records didn't always reflect real-time site conditions. Drawings were not consistently carried on-site, so engineers referenced them inconsistently during inspections, and minor issues that needed to be flagged to authorities were reported through slower, informal channels rather than a structured, trackable process.

Switching to digiQC gave HCP's Pallav-Pragatinagar flyover team a measurable jump in on-site quality control performance. Checklist completion directly at the worksite rose to 100%, eliminating the gap between when an inspection happened and when it was recorded. Because checklists are geo-located and tied to mandatory sequential checkpoints, engineers can no longer skip steps or complete forms from memory after leaving the site.

The platform also cut the time HCP's team spends compiling and communicating inspection reports by roughly 50%, since submissions flow automatically into a web portal that senior engineers and project managers can review without waiting on paperwork. Automatic email notifications to authorities replaced manual follow-up for flagged issues, and mandatory drawing uploads keep documentation attached to each inspection. Together these changes contributed to a 40% increase in overall work efficiency, letting HCP apply the same digiQC workflow to manage quality control remotely across multiple project locations pan-India.

HCP Project Management Pvt. Ltd. is part of HCP, a multidisciplinary architecture, planning, and engineering practice with over 60 years of experience across six allied organizations. HCP has used digiQC for quality control on projects throughout India since 2019.