Pioneering Technical Report Management (TRM™) for AEC Firms: A Quire Deep Dive

The Future of Technical Reporting: Inside Quire’s Innovation Story

Quire is a purpose-built TRM™ platform that helps AEC, environmental, and CRE teams create, manage, and deliver technical reports with greater consistency, speed, and accuracy. Quire centralizes workflows, content, data, and collaboration in one environment, enabling firms to produce quality deliverables at scale without reliance on dispersed tools or manual processes.

This matters because technical reports are often the final product clients see, yet most firms still assemble them using a patchwork of Word, Excel, email, and shared folders. The work is essential, but the process behind it is slow, fragile, and resource-intensive.

In this aec+tech article, we explore Quire's origin story, how TRM works in practice, the firm-level impact it enables, and how emerging capabilities-including AI-driven knowledge tools-are shaping the future of technical reporting.

 

Company & Concept Origins

Q1: What is the origin and development story behind Quire?

Quire was founded in 2010 by Kelly Stratton, a civil engineer and environmental consultant who spent years facing technical report-writing struggles firsthand. She recalls: “I distinctly recall a time when I was up till 4 a.m. writing a technical report that was equal parts grueling and soul-sucking.” As a practitioner, Kelly was frustrated by the limitations of general-purpose tools like Microsoft Word for specialized work. She loved what she did… but she didn’t love how she did it. And she soon discovered most technical professionals felt the same.

So she created a better way to develop and deliver quality deliverables at scale—without all the frustration, inefficiency, and waste. Prior to Quire, Kelly spent years with CH2M Hill and e Phase Inc. before creating what became the first-of-its-kind Technical Report Management (TRM®) platform, a purpose-built solution to streamline the report process.

Today, Quire has grown to serve more than 100 clients, with thousands of third-party contractors contributing to customer report projects each month. The platform has been used to create more than 1.5 million technical reports across over 80 different report types, establishing Quire as the category leader in technical report management for the AEC, Environmental Consulting, and Commercial Real Estate industries.

 

Q2: What core problem does Quire solve for AEC firms, and why does it matter?

Delivering technical reports is hard. Firms juggle general-purpose tools, multiple stakeholders, tons of data to incorporate and compile, and intense deadlines. On top of this, the industry faces severe talent shortages—making “doing more with less” paramount.

Technical report deliverables are a reflection of the firm itself, so quality matters. However, while most firms excel at delivering high-quality reports, the process to get there is painful. This “pain premium” means firms sacrifice productivity, profitability, and growth just to maintain quality standards. Quire solves this. Firms can now have both high-quality deliverables and an efficient process to produce them.

The results speak for themselves: firms report up to 50% less time per deliverable, a 50% increase in first-submission approval rates, and the ability to handle more projects with the same team.

 

"Firms can now have both high-quality deliverables and an efficient process to produce them."
 

Q3: How does Quire define and position TRM™ (Technical Report Management)?

Technical Report Management (TRM), pioneered by Quire, transforms how project-driven firms create, manage, and deliver their technical report deliverables. TRM is the only platform that streamlines, automates, and accelerates the technical report development and delivery process end-to-end.

Unlike general-purpose tools, TRM specifically addresses the unique challenges of technical report production—from mobile-enabled field data collection through final delivery. It’s an integrated approach that combines purpose-built technology, configurable workflows, and centralized knowledge management into a single platform.


Company & Concept Origins
Fig.1) Company & Concept Origins
 

Product Differentiation & Capabilities

Q4: In what ways does Quire differ from other reporting or documentation platforms?

Quire provides one integrated platform where the entire technical report development process happens, versus the typical approach of cobbling together disconnected general-purpose tools—Microsoft Word for writing, Excel, email for reviews, file folders for photos, and various other applications for specialized needs.

"The difference is having a unified, purpose-built solution, instead of trying to force general tools to handle specialized technical report requirements."

 

Q5: What are the key features and capabilities of Quire TRM?

Key features and differentiators include:

  • Single Platform for End-to-End Process: From field data collection to final delivery, everything happens within Quire—no more jumping between applications.

  • WordBank & Report Tags: WordBanks become a firm’s central library for institutional knowledge, while Report Tags make data management a breeze. Input data once and watch it auto-populate within a report or in bulk across an entire portfolio.

  • Mobile Field Data Collection: Capture, caption, and upload photos and data directly from the field, seamlessly syncing with reports.

  • Configurable Workflows: Streamlined review processes with automated routing, notifications, and approvals tailored to how your firm works.

  • Collaboration: Multiple team members can contribute simultaneously without version conflicts or lost work.

  • Optimized Templates: Ensure consistency across the organization with standardized, locked sections and approved language.

  • Analytics: Visibility from service line performance down to individual user metrics, highlighting opportunities for improvement.

  • AI-Powered Knowledge Management: Leverage and institutionalize knowledge across the firm, making every team member as effective as your best senior staff.

 

Q6: How does Quire integrate with existing AEC workflows and software ecosystems?

Quire TRM supports integration with various third-party tools and platforms, including enterprise resource management (ERP), project management, customer relationship management (CRM), data providers, and other core systems.

Specific example integrations include:

  • ERP software such as Deltek and Unanet

  • Environmental data providers such as LightBox Environmental Data Resources and ERIS, integrated directly into the workflow

  • Esri’s ArcGIS mapping and analytics software

With the recent launch of Lazarus (Nov 2025), Quire's TRM platform now adds AI-driven knowledge management to its integrations. Lazarus lets firms migrate historical reports into Quire and makes decades of past data instantly searchable and reusable alongside current projects. Instead of a separate add-on, it works as an integral part of TRM that will help teams unlock and apply accumulated knowledge in their everyday work.

Product Differentiation & Capabilities
Fig.2) Product Differentiation & Capabilities

 

Use Cases, Users & Outcomes

Q7: What types of projects and teams benefit the most from using Quire?

Quire serves the AEC, Environmental Consulting, and Commercial Real Estate industries, with particularly strong adoption across these service lines and technical report types:

Environmental Consulting

  • Phase I ESAs (ASTM standard)

  • Phase II ESAs

  • ESA transaction screens

  • Asbestos-Containing Materials (ACM) surveys

Commercial Real Estate Due Diligence

  • Property Condition Assessments (PCAs)

  • Fannie Mae and Freddie Mac compliance reports

  • Seismic reports

  • Zoning reports

  • Construction progress monitoring

Geotechnical

  • Geotechnical investigations

  • Geoenvironmental reports


With Lazarus now incorporated into the TRM platform, the same teams can also leverage years of historical project data. Lazarus makes past reports and proven language instantly searchable and reusable-whether that's finding similar site conditions or reusing vetted wording-giving project teams across service lines a real edge in terms of speed, consistency, and knowledge retention.

"With over 80 report types supported across 100+ clients, Quire enables firms to standardize processes while maintaining flexibility for specialized requirements."
 

Q8: Can you share a few standout case studies or real-world applications of Quire?

Here are just a few standout examples and testimonials about Quire:

Bureau Veritas – Global Testing & Certification Leader:

“Bureau Veritas, a global leader in testing, inspection, and certification, faced a critical challenge: producing tens of thousands of reports each year while maintaining a 99.9% on-time delivery rate. Their previous platform was holding them back with slow performance, lack of stability, and inadequate customer support that made high-volume reporting increasingly difficult.

After seeing a demo in 2014, Bureau Veritas made the switch to Quire and never looked back. “Quire was well ahead of our old platform technologically. That led us to switch gears,” said Matt Fox, Senior Engineering Consultant. The transformation was immediate—Quire’s SmartTables feature allowed Bureau Veritas to replace lengthy narrative sections with easy-to-read tables, dramatically speeding up report writing while enhancing clarity.”

Senior Vice President at a Civil Engineering firm:

“Standardizes report template and format across a large company footprint. Quire has improved our report writing efficiency. Easy to use- if your users can use MS Word, they can use Quire. Multiple collaborators can work on the same report at the same time, if that's your thing. Great customer service/support. Issues are rare, but quickly addressed if they happen.”

Principal Geologist at a 501–1,000 employee Environmental Services firm:

“Since implementation, support has been outstanding. I really like the seamless integration of data report providers, map making tool and site photos tool.”

Group Manager at a 1,001–5,000 employee Environmental firm:

“It has been one of the best platforms we have invested in to help make our proposals and reports a better product.”

Use Cases, Users & Outcomes
Fig.3) Use Cases, Users & Outcomes
 

Customer Experience & Operations

Q9: What kind of technical support, documentation, or resources are available to Quire users?

Quire provides comprehensive support and resources designed to ensure customer success. Each customer has a dedicated Customer Success Manager, and users have access to instant live chat support available on every page of the platform, with support staff known for their immediate responsiveness and technical expertise.

The onboarding experience is robust, with the Quire team helping new customers build their initial templates and populate their WordBanks. Post-setup, Customer Success Managers conduct regular check-in meetings, and customers have access to self-guided tours, extensive help documentation, and guides with tips and best practices.

Additional resources include regular platform updates, training sessions, industry events, and certifications.


"From onboarding and templates to self-guided tours and best-practice guides, Quire’s support model is built around customer success."


Q10: How does Quire help firms measure performance, ROI, and report quality?

Quire’s Analytics provides comprehensive visibility into report production. The platform tracks everything from report cycle times and editing duration to revision counts and workflow bottlenecks.

Firms can analyze performance at multiple levels—from service line trends down to individual user productivity and specific report sections. The analytics answer critical questions like “How much time does your team spend editing reports?” and enable benchmarking on key measures like report writing time, workflow, and other KPIs. This data transforms report production from an unmeasured back-office function into a data-driven profit center.

Firms can track volume trends, measure first-pass approval rates, monitor quality, and gain insights needed to optimize resources and drive continuous improvement.

Q11: How does Quire ensure data security, compliance, and standardization across reports?

Quire prioritizes data security through its cloud-based architecture, providing enterprise-grade protection for sensitive technical data and customer information. The platform maintains secure document storage with role-based access controls, ensuring only authorized users can view or edit specific reports and sections. All data transmissions are encrypted, and the system maintains comprehensive audit trails for both security and compliance purposes.

Quire TRM provides a closed-loop, end-to-end platform to manage the entire technical report deliverable lifecycle, including data integrations, document creation, collaboration, version control, revision tracking, and secure document storage. Key standardization features include:

  • WordBank (Content Libraries): Enforce approved language

  • Permission Controls: Restrict editing on critical sections

  • Audit Trails: Track all changes and comments

  • Template Governance: Ensure all reports use current standards and branding

  • Version Control: Maintain complete revision history


Use Cases, Users & Outcomes
Fig.4) Customer Experience & Operations

 

Vision & Roadmap

Q12: What’s next for Quire—any new features, toolkits, or roadmap developments to watch for?

Quire is expanding its technical report management platform with AI-powered capabilities that transform how firms leverage their collective knowledge.

AI-Powered TRM Features include:

  • Smart Search & Chat: Natural language queries across your entire report history—ask questions like “Show me all groundwater investigation reports from the last 10 years with similar site conditions” and get instant results.

  • Intelligent Quality Control: Automatically catch mismatches between narratives and tables, cross-check data consistency between reports, and verify scope requirements before client review.

  • Writing Enhancement: Adjust technical tone for any audience, get content suggestions that understand your industry, and maintain consistency across all deliverables.

Lazarus is the next generation of Quire's TRM capabilities, converting decades of legacy reports into searchable, reusable knowledge inside the platform. This enables firms to unlock value from thousands of PDFs, Word documents, and older reports stored across file systems. Capabilities include:

  • Migration of historical reports into Quire’s searchable platform

  • AI-powered search across past and present deliverables

  • Seamless content reuse - find and adapt proven language from any historical report

  • Significant time-saving in finding examples of past projects

The combination of AI-powered TRM and Lazarus ensures that institutional knowledge doesn’t walk out the door when senior staff retire. Instead, every employee—from new hires to seasoned professionals—has access to the firm’s collective expertise at their fingertips. This transforms technical report production from a process of reinventing the wheel to one of building on expertise.

 

Conclusion

Technical reports aren't going away-but the way firms create them is changing fast. Quire's TRM™ platform replaces ad-hoc Word/Excel/email workflows with a unified, purpose-built system that helps teams deliver high-quality reports faster, more consistently, and with less stress.

What started as one engineer's response to a painful process has grown into a category-defining tool, now enhanced with AI, analytics, and deeper knowledge reuse through Lazarus as the latest evolution of its TRM capabilities. To AEC, environmental, and CRE firms seeking to modernize their workflows, Quire points toward a future in which technical reporting is no longer merely a necessary evil but a key competitive differentiator.
 

 
Ready to rethink your technical reporting?
Quire’s TRM™ platform helps AEC, environmental, and CRE teams streamline report workflows, cut production time, and turn institutional knowledge into a real advantage. Explore Quire

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